Privacy policy

Effective Date: 1 August 2026

At AC Accountancy Solutions, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

AC Accountancy Solutions provides accountancy and bookkeeping services for individuals, sole traders, CIS subcontractors, landlords and limited companies.

Contact Details

AC Accountancy Solutions

Email: adrian@acaccountancysolutions.co.uk

Phone: 07766 904 842


2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

  • Name
  • Business name
  • Email address
  • Telephone number
  • Postal address
  • Business type
  • Annual turnover (where voluntarily provided)

Financial Information

Where required to provide our services:

  • Accounting records
  • Tax information
  • Payroll information
  • VAT records
  • Bank details
  • HMRC correspondence

Technical Information

When you visit our website we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Cookies and analytics data

 


3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide accountancy services
  • Prepare tax returns
  • Complete bookkeeping services
  • Process payroll
  • Submit information to HMRC where authorised
  • Contact you regarding your enquiry
  • Improve our website
  • Meet legal and regulatory obligations

 

We will only use your information where we have a lawful basis to do so.

 


4. Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

 


5. Sharing Your Information

We never sell your personal information.

Where necessary, we may share information with:

  • HM Revenue & Customs (HMRC)
  • Companies House
  • Payroll providers
  • Cloud accounting software providers
  • IT service providers
  • Professional advisers
  • Regulators where legally required

 

All third parties are required to keep your information secure.

 


6. Data Security

We take appropriate technical and organisational measures to protect your information, including:

  • Secure cloud systems
  • Password-protected devices
  • Encrypted software where appropriate
  • Access controls
  • Regular software updates

 

Whilst we take every reasonable precaution, no online system can ever be guaranteed to be completely secure.

 


7. Data Retention

We only keep personal information for as long as necessary.

For accountancy records this will normally be at least six years, or longer where required by law or professional regulations.

Website enquiry information is retained only for as long as reasonably necessary.

 


8. Your Rights

Under UK GDPR you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (where applicable)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where processing relies on consent

 

Requests can be made using the contact details above.

 


9. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our website.

For more information please see our Cookie Policy.

 


10. Third Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites.

 


11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this website.

 


12. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

AC Accountancy Solutions

Email: adrian@acaccountancysolutions.co.uk

Phone: 07766 904 842

If you remain unhappy with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).